Privacy Policy
Last Updated: April 27, 2026 Effective Date: April 27, 2026
Medicase Mobile ("we," "our," or "us"), operated by medicase_mobile, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") on iOS and Android platforms.
By using Medicase Mobile, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information from and about users of our App:
Personal Information
* Account Data: When you register, we collect your name, email address, and profile photo provided through our authentication providers. * Authentication Data: We use third-party providers (Google Sign-In, Sign in with Apple, and Supabase) to manage secure login.Financial Information
* Transaction Records: While we do not store credit card numbers directly, we collect information related to your in-app purchases and subscriptions, such as transaction IDs, timestamps, and subscription status, processed via our payment partners.Device and Usage Data
* Device Information: We collect information about your mobile device, including device model, operating system version, and unique device identifiers. * Usage Analytics: We collect data on how you interact with the App, including case scenarios started/completed, league performance, time spent on diagnostic tasks, and navigation patterns.2. How We Use Your Information
We use the information we collect for the following purposes: * To Provide Services: To manage your account, facilitate the medical case-solving experience, and track your progress in the league system. * To Process Payments: To manage your premium subscriptions and provide access to advanced case scenarios. * To Improve Performance: To analyze usage trends and optimize the App's educational content and user interface. * Communication: To send you updates regarding your account, technical notices, or responses to support inquiries. * Safety and Security: To detect, prevent, and address technical issues or fraudulent activity.
3. Data Sharing and Third Parties
We do not sell your personal data. We share your information only with the following service providers necessary for the App’s operation:
* Authentication & Database: We use Supabase, Google, and Apple to handle user identity and secure data storage. * Payment Processing: We use purchases_flutter (RevenueCat) to facilitate in-app purchases through the Apple App Store and Google Play Store. * Analytics: We use Firebase Core and Firebase Analytics to monitor app performance and user engagement.
These third parties are authorized to use your personal information only as necessary to provide these services to us.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. * Account Information: Retained as long as your account is active. * Financial Records: Retained as required by law for tax and accounting purposes. * Analytics Data: Generally retained for a shorter period unless used to strengthen security or improve app functionality.
You may request the deletion of your account and associated data at any time through the App settings or by contacting us.
5. Security Measures
The security of your data is important to us. We implement industry-standard security measures, including: * Data encryption in transit and at rest. * Secure authentication protocols via Google, Apple, and Supabase. * Regular monitoring of our systems for vulnerabilities.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Children's Privacy
Medicase Mobile is an educational tool designed for medical students and professionals. It is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such data from our servers.
7. Your Rights (GDPR/CCPA Compliant)
Depending on your location, you may have the following rights regarding your data: * Access: The right to request copies of your personal data. * Correction: The right to request that we correct any information you believe is inaccurate. * Erasure: The right to request that we erase your personal data. * Data Portability: The right to request that we transfer the data we have collected to another organization. * Withdraw Consent: The right to withdraw consent where we rely on it to process your data.
To exercise these rights, please contact us at medicase-mobile-2@forvibe.app.
8. AI and Automated Processing Disclosure
Medicase Mobile utilizes automated algorithms and processing to: * Calculate scores for medical case scenarios. * Determine rankings within the league system based on user performance. * Provide personalized performance insights.
These automated processes are used solely for the purpose of enhancing the educational experience and do not have legal or similarly significant effects on users.
9. In-App Purchases & Subscriptions
Medicase Mobile offers premium features via subscription. * Billing: All purchases are handled through the Apple App Store or Google Play Store. * Auto-Renewal: Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. * Management: You can manage or cancel your subscriptions in your App Store or Play Store account settings after purchase.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
* Company: medicase_mobile * Email: medicase-mobile-2@forvibe.app * Website: https://medicase-mobile-2.forvibe.app
